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Information Collection and Use

We rely on many sources of information to understand and meet our customer’s needs and to fulfill our business objectives.

Some of this information may include your name, street and email address, phone number, and possibly financial information, such as credit card or other bank account data. This information may also include your origin address and destination address, details regarding the nature of the goods being shipped. It may include photographic, video, and/or other digital images captured of your shipment, as well as the contact information of other persons involved in the shipment or authorized to provide directions on your behalf. We limit our collection of personal information to that which is necessary for its intended purpose of shipping household goods.

Sources of Personal Information Include:

  • Information provided personally to our representative, through the internet or by phone.
  • Information provided to us via our website or email.
  • Digital medium;
  • Information that you may supply to us in written or electronic/video surveys;
  • Information about your past transactions.

Use of Your Personal Information

  • Personal Information may be used in order to respond to a request for an estimate;
  • Furnish a requested product or service to you
  • Respond to your email inquiry
  • Your personal information may be shared among other Isaac’s representatives in order to provide you services
  • Your personal information may be shared among other companies that we have engaged to provide services on our behalf. These companies are to use your personal information solely for the purposes for which they have been requested.
  • When you request a quote from Isaacs Moving & Storage, and provide express consent, we reserve the right to share your personal information with a third party affiliate, agent or contractor.

Protecting Your Personal Information

  • Isaac’s takes every precaution to safeguard the security and integrity of your personal information.
  • Physical, electronic, and procedural safeguards are maintained to protect your personal information.
  • Periodic assessments of our security standards and procedures to protect against unauthorized access to personal information.
  • Personal information is sustained only as long as needed for normal business practices or as required by contractual or legal agreements and is limited only to those employees or representatives that require it in order to provide you with services

To have information corrected, and/or to address concerns over misuse of data please contact our customer services.