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International Relocation – Who Is Responsible For What

An international relocation is exciting! It is also a little daunting because it is such a complex operation. This is why it is essential to make use of a reputable and experienced international moving company who can oversee all aspects of your relocation, ensuring that there are minimal delays and no nasty surprises and expenses along the way.

Isaac’s Moving and Storage is a FIDI accredited international mover, and the experience of thousands of moves, our international relocation advice below will help you with all you need to know:

  1. You are legally the exporter and importer

If you are moving your possessions from one country to another, you are essentially both exporting and importing goods. Even if you use an international relocation broker, at the end of the day, you are legally responsible for the content of the shipment, costs of shipping, import duties, any paperwork required, insurance, etc. So check all the details in the paperwork and be careful to fill in the forms correctly. Any errors will fall on you, making it vital to choose a highly experienced international mover to oversee your move.

  1. You are responsible for your shipment content

When packing for any move, it is important to ensure that items are snugly packed and protected to avoid damage. This is even more true for an international move where your belongings may spend a good few weeks on a boat and being bounced around on the back of large trucks.. If your belongings are damaged during shipping because of incorrect packing, it is your responsibility. Isaac’s Moving & Storage has extensive experience in international moves and offers specialized packing services to make sure that your belongings are kept safe during transit.

  1. You are responsible for import/export/customs fees

In addition to the actual costs of shipping, you must pay the appropriate import and export fees. This can add extensively to the cost of your move! So, make sure that you include it in your budget. A reputable international moving company such as Isaac’s Moving & Storage will provide you detailed information for your destination country about duties and import fees so you can know what to take and what not to take with you.

  1. You are responsible for insurance

If your belongings that are being shipped are lost or damaged in any way, you will not be compensated unless you have arranged insurance. Speak to your International moving company about including insurance in your quote.

  1. You may need to be present at customs

When you are transporting goods internationally, you must comply with the regulations of your destination country. Some countries require that the shipper be present at customs to release the shipment. Remember to speak to your moving company about whether your physical presence is required to move your containers through customs.

  1. You must handle all legal matters and paperwork

All forms, paperwork and legal matters relating to shipping your possessions to another country must be signed by you as the shipper. Your international moving company can provide you with all relevant paperwork, but it is your responsibility to ensure that it is all in order.

Choose Isaac’s Moving & Storage for a hassle-free international move

An international move is complicated, but it needn’t be a nightmare. By choosing Isaac’s Moving & Storage to coordinate your international move, you can rest assured that we will guide you every step of the way. Isaac’s Moving and Storage is part of an international consortium of movers so they can provide you with the best possible certified services in any country around the world. We provide packing and storage services, organize your shipping, coordinate the import and export process, and liaise with our many global partners to provide seamless services in your destination country.

For a free quote, contact Isaac’s Moving & Storage today.

Now its your move.

One thing we can promise you is this: We’ll handle your move as if it were our own! — if you have a move coming up, leave your information below and an Isaac’s Moving & Storage Move Consultant will be in touch with you shortly!

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181 Campanelli Parkway
Stoughton, MA 02072


4309 G Street
Philadelphia, PA 19124


56 Pine Street 3A
Providence, RI 02903


7440 Fairbanks North Houston Rd
Houston, TX 77040


One New Hampshire Ave.
Portsmouth, NH 03801

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One thing we can promise you is this: We’ll handle your move as if it were our own! — if you have a move coming up, leave your information below and an Isaac’s Moving & Storage Move Consultant will be in touch with you shortly!